Lost & Found

In Person
Mountain Rides’ Lost and Found

Ketchum – 800 1st Avenue North (behind Webb Landscape). Lost and Found is available Monday – Friday during business hours, 8am – 5pm. (items lost on Blue, Red, Silver, Gold, Bronze and Galena routes.)

Bellevue – 121 Clover St. Monday – Friday during business hours, 8am – 5pm. (items lost on Hailey and Valley routes)

By Phone
If you’d like to report a lost item by phone, please leave a message on our Lost & Found phone line at 208-788-7433

Online
Use the form below to report a lost item and receive a return email confirming receipt of your claim.

When using the online form:
Don’t report the same lost item more than once. Repeated claims by web and/or phone will delay returns;

Be specific and provide as much detail as you can when describing your item. Our online form will help to guide you;

We will contact you only if a match is found for your claimed item. It may take up to three business days for us to match your item, retrieve it and contact you. If we don’t contact you within five business days, unfortunately it means that your item wasn’t recovered.


    Please provide a description of the lost item. Indicate make, model, description / identifiable markings and where the item was left on the bus. If known, please include the name of the driver.


    Tell us when and where you traveled on Mountain Rides when you believe you lost the item.

    We will contact you only if a match is found for your claimed item. It may take up to three business days for us to match your item, retrieve it and contact you. If we don't contact you within five business days, unfortunately it means that your item wasn't recovered.