Mountain Rides is committed to the safety of all drivers and passengers. To ensure a safe and enjoyable trip for all involved, all passengers are required to respect and follow the Code of Conduct. Failure to do so may result in being banned from the bus.

  • Be early to your stop – give yourself enough time to get to the bus stop and wait for the bus
  • Stay back from the curb before boarding the bus
  • Keep 30 feet from the bus/bus stop if you choose to smoke or vape
  • Drug usage and consumption of alcoholic beverages is not permitted in bus shelters, on buses, on transit facilities or properties
  • No loitering on transit facilities and properties
  • To ensure the safety of your passengers and driver, bus occupancy is limited to one passenger per seat, and one passenger per overhead hand strap. Each standing passenger must
  • Passenger shall comply with all applicable laws and ordinances; obey the law
  • Be respectful of the bus driver and toward fellow passengers
  • Obey requests from MRTA staff
  • Stay behind the yellow line or warning strips on the bus and maintain a firm grip on the hanging strap for safety while standing
  • No excessive riding (passengers must disembark at the end of the route)
  • No littering. Passengers shall discard litter in designated receptacles
  • Violence, cursing, yelling, spitting, physical abuse, harassment, bullying, or other abusive behavior will not be tolerated.
  • NO SPEAKER – Operating any device used to listen to music or other sound (other than a mobile phone when being used for communication(s) without earphones or on speaker is prohibited
  • No smoking or vaping. This includes e-cigarettes on the bus or at bus stops
  • No drug usage or alcohol consumption on the bus
  • No dangerous weapons or flammable liquids on the bus
  • No car batteries or gas cans on the bus
  • No writing, marking, scribbling, defacing, or causing destruction on or to any MRTA vehicle or property
  • Front seats are a priority for passengers with disabilities or the elderly. Passengers shall yield their seat for senior citizens, those in wheelchairs, and those with limited mobility or mobility assistance
  • Taking up more than one seat is prohibited. Saving or “holding” seats is also prohibited
  • Do not block the bus aisle with bags or any other items
  • Shirts, bottoms and shoes must be worn at all times while on the bus
  • No eating
  • Drinks with closed, sealable containers such as water bottles are permitted. Nonsealable containers such as disposable coffee cups or soda cups are not allowed
  • Alcoholic drinks are never allowed on the bus at any time except to unopened cans or bottles
  • Strollers: For the safety of the passengers and infants, infants must be removed from strollers of any kind and the stroller collapsed and stowed
  • Passengers shall only use MRTA properties and vehicles for personal use and shall not engage in commercial, solicitation, or promotional activities
  • To stop the bus at a bus stop, pull the stop cord prior to your stop. The driver will hear the bell and will know to stop at the next available stop.
  • If you are unsure of which stop, ask your driver
  • Only service animals are allowed on MRTA vehicles. Service animals are individually trained to perform special tasks for a person with a disability, such as guiding a person who is blind or has low vision, alerting a person with impaired hearing, or pulling a wheelchair
  • Contact customer service at (208)788-7433 x 108
  • MRTA would like to remind passengers that its wheelchair policy requires that all wheelchairs must be properly secured on our buses and vans. This policy is in place to protect the safety of all our passengers. If a passenger refuses to allow a driver to properly secure their wheelchair, that passenger will not be allowed to ride on the bus. Please be advised this policy will be strictly enforced
  • Must safely fit under your seat or in your lap
  • Must not block aisles or doorways
  • Must not cause a safety risk or inconvenience to other passengers
  • Must not be placed in wheelchair securement areas or on seats

Any person who fails to follow these rules may be ordered to leave or otherwise be restricted or excluded in the use of MRTA vehicles, facilities, or properties, which shall be referred to as a Notice of Exclusion. The Notice of Exclusion is immediately effective upon delivery and may take the form of a verbal or written notice. Failure to comply with such a removal or exclusion order may be grounds for prosecution for criminal trespass and/or unlawful transit conduct.