Whether you’re a first-time rider or a daily commuter, riding Mountain Rides is easy, free, and convenient. Follow these simple steps to get where you’re going.

1. Find Your Bus Stop

Locate the nearest bus stop using our bus tracker or by looking for Mountain Rides bus stop signs throughout the valley.

At the stop: Please stand where the driver can clearly see you. Arrive a few minutes early and be ready to board as the bus approaches.

2. Track Your Bus

Know when your bus is coming before you leave home.
Use our live bus tracking tools to:

• Plan your trip
• View buses in real time
• See estimated arrival times

You can also scan the QR code posted at each bus stop to instantly view arrival times for that specific location.

3. Board the Bus

• Wait until it comes to a complete stop.
• Allow passengers to exit before boarding.
• If you have a bike, put it on the bike rack in front of the bus.
• Find a seat or hold onto a handrail if standing.

4. Request Your Stop

When you’re approaching your destination, pull the yellow stop request cord about one block before your stop. This lets the driver know you’d like to get off at the next designated stop.

5. Exit Safely

Wait until the bus has completely stopped before exiting. If you need to cross the street, wait until the bus has pulled away so you have a clear view of traffic.

Bus Stop QR Codes

Every Mountain Rides bus stop sign includes QR Codes.
Simply scan the code with your phone’s camera to:

• View the schedule
• See which routes serve that stop
• Download the bus tracking app

Rider Guidelines 

Help us provide a safe, comfortable ride for everyone by treating fellow passengers, drivers, and equipment with respect.

For a complete list of rider expectations and policies, please visit our Code of Conduct page.

Questions? We’re Here to Help

Whether it’s your first ride or your hundredth, we want you to feel comfortable riding with Mountain Rides. If you have a question, need help, or something doesn’t feel right, don’t hesitate to speak with your driver or reach out to us at (208)788-7433 (RIDE) or via email at info@mountainrides.org.

Your safety, comfort, and experience matter to us, and we’re always happy to help.